Privacy Policy - ProducerLens

Effective Date: April 2, 2026

ProducerLens ("the Company," "we," "us," or "our") is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, and disclose personal and business information through our website, https://producerlens.pages.dev/, and our insurance recruiting SaaS platform (collectively, the "Service").

1. Information we collect

1.1 Information you provide to us

We collect information that you voluntarily provide when you create an account, subscribe to a plan, or communicate with our support team. This may include:

• Account data such as your name, email address, job title, and company name.
• Payment information such as billing address and payment card details processed via third-party secure payment processors.
• Team data regarding team members added to shared dashboards.

1.2 Information collected automatically

When you access the Service, we automatically collect certain technical information, including:

• Log data such as IP address, browser type, operating system, and access times.
• Usage data such as interactions with search filters, dashboard activity, and lead scoring features.
• Cookies and similar tracking technologies used to maintain your session and improve platform performance.

1.3 Public licensee data

Our platform displays information regarding Florida insurance licensees obtained from public government databases, including the Florida Department of Financial Services. This may include licensee names, license numbers, license types, license status and recency, city of residence, and other information made available in those public records, which may include contact information when present in the underlying government dataset. We do not own this data; we process, format, and score it for recruiting efficiency.

2. How we use information

We use the information collected to:

• Provide, maintain, and operate the ProducerLens platform and its recruiting tools, including search, filtering, lead scoring, dashboards, and exports.
• Monitor performance, debug issues, develop new features, and improve usability and data quality.
• Process transactions and manage your subscription.
• Generate proprietary lead scores based on licensure recency and data completeness.
• Facilitate team coordination and prevent duplicated outreach through activity logs.
• Integrate with third-party CRMs, such as Salesforce and HubSpot, as requested by Enterprise users.
• Ensure compliance with our Terms of Service and protect against fraudulent or unauthorized use of our data.

3. How we share information

We do not sell your personal account information to third parties, and we do not sell personal data for money. We may share information in the following circumstances:

• With service providers who perform services on our behalf, including cloud hosting, analytics, customer support tooling, and payment processing.
• With CRM integrations at your direction, depending on your plan, when you export or push lead or workflow information into systems such as Salesforce or HubSpot.
• When required for legal compliance, such as a court order, subpoena, or protection of the rights and safety of the Company or our users.
• In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.

4. Outreach and professional obligations

Users of ProducerLens must comply with all applicable state and federal regulations regarding outreach and recruitment, including but not limited to:

• The Florida Telephone Solicitation Act (FTSA). Users are responsible for ensuring that any outreach conducted via phone numbers found on the platform complies with FTSA requirements and Do Not Call registries.
• Professional standards. Users must adhere to the Florida Department of Financial Services' ethical guidelines when recruiting licensed agents.

5. Security and retention

5.1 Data security

We implement industry-standard administrative, technical, and physical security measures designed to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5.2 Data retention

We retain personal account information for as long as your account is active, or as needed to provide you with the Service, maintain business records, resolve disputes, enforce agreements, and satisfy legal obligations. We may retain certain information in backups and logs for a limited period consistent with routine backup, auditing, security, and compliance practices.

6. Your privacy rights

Depending on your jurisdiction and subject to applicable exceptions, you may have the right to:

• Access the personal information we maintain about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of certain personal information.
• Request a copy of certain information in a portable format, where applicable.
• Opt out of certain processing where applicable under law.

If you are a Florida resident, you may exercise applicable privacy rights provided under Florida law, as amended from time to time. To submit a request, contact us using the information below. We may take steps to verify your identity before fulfilling a request, and we may deny or limit requests where permitted by law.

7. Third-party services and links

Our Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party service you link to your ProducerLens account.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the Effective Date at the top.

9. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ProducerLens
Email: hello@producerlens.com
Website: https://producerlens.pages.dev/