Terms of Service - ProducerLens

Last Updated: April 2, 2026

Welcome to ProducerLens. Please read these Terms of Service ("Terms") carefully as they govern your access to and use of the website located at https://producerlens.pages.dev/ (the "Site") and the recruiting technology, lead scoring platform, and database services provided by ProducerLens ("Company," "we," "us," or "our"). By accessing the Site or using our services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

1. Services

ProducerLens provides an insurance recruiting intelligence Software-as-a-Service (SaaS) platform designed to help insurance professionals identify, research, prioritize, and recruit licensed insurance agents. The Services include: (a) access to a searchable database of government-verified Florida insurance licensees updated daily, (b) data-driven lead scoring based on licensure recency and contact information completeness, (c) team coordination tools such as shared dashboards, status tags, activity logs, and notes, and (d) export and CRM integration capabilities for certain plans (collectively, the "Services").

1.1 Lead scoring disclaimer

Our proprietary lead scoring system is an algorithmic, data-driven metric based on factors such as licensure recency and contact information completeness. Lead scores and related outputs are provided for recruiting workflow prioritization only. They are not: (a) a character reference, endorsement, or guarantee of performance; (b) a background check, credit report, criminal history report, or other investigative report; or (c) a "consumer report" or "investigative consumer report" as those terms are defined under the Fair Credit Reporting Act (FCRA). You agree not to use the Services to make decisions about any individual for personal, family, or household purposes, or in any manner that would cause ProducerLens to be treated as a "consumer reporting agency" under the FCRA.

2. Subscription plans and billing

Access to the Services is provided on a subscription basis, including Solo, Agency, and Enterprise plans.

• Unless otherwise stated in a specific Enterprise Service Level Agreement, there are no setup fees.
• You may cancel your subscription at any time through your dashboard.
• Cancellation takes effect at the end of the current billing cycle.
• No refunds are provided for partial months.

3. User responsibility and lawful use

You are solely responsible for ensuring that your use of the data provided through our Services complies with all applicable local, state, and federal laws, rules, and regulations, including requirements applicable to insurance recruiting, marketing, privacy, and communications outreach.

3.1 Telemarketing and solicitation compliance

You agree to comply with the Telephone Consumer Protection Act (TCPA), the Florida Telephone Solicitation Act (FTSA), and any related regulations, guidance, and Do Not Call requirements. This includes, but is not limited to:

• Honoring federal and state Do Not Call registries and any internal do-not-contact lists.
• Ensuring you have a lawful basis and required consent, where applicable, before contacting individuals via phone, SMS/text, or automated dialing technologies.
• Providing required disclosures and opt-out mechanisms.
• Maintaining any records required by law.

3.2 No illegal telemarketing

You may not use the Services to engage in unlawful, abusive, deceptive, or harassing outreach, or any telemarketing or texting practices that violate the TCPA, FTSA, or other applicable laws. We do not provide legal advice and do not represent that use of the Services will ensure your compliance.

3.3 Indemnification

You agree to indemnify and hold harmless ProducerLens from any claims, fines, penalties, investigations, or legal actions resulting from or related to your outreach practices or your failure to comply with solicitation and telemarketing laws.

4. Proprietary platform and prohibited uses

The Site interface, lead scoring algorithms, and team coordination features are the intellectual property of ProducerLens. We grant you a limited, non-exclusive, non-transferable license to access and use the Services and data for your internal recruiting purposes only, subject to these Terms and any plan-specific limits.

You may not, and may not permit any third party to:

• Resell, redistribute, sublicense, rent, lease, or otherwise commercially exploit the Services or data, including creating derivative databases or offering data as a service using our data.
• Use automated bots, scrapers, spiders, crawlers, or other automated means to access, extract, download, harvest, or index any portion of the Site or Services without our prior written permission.
• Circumvent, disable, or interfere with security features, rate limits, access controls, or other technical measures.
• Attempt to reverse-engineer, decompile, or otherwise derive the source code, models, or underlying methods used for lead scoring or other proprietary features.
• Use the Services to build, train, or improve a competing product or dataset, or to benchmark the Services for the purpose of creating a competing offering.

5. Team access, security, and professional conduct

If you are on an Agency or Enterprise plan, your team activity, including notes, tags, and contact logs, may be visible to other users within your organization. We implement industry-standard security measures to protect your account data and CRM integrations, but you are responsible for maintaining the confidentiality of your login credentials.

You represent and warrant that you and your authorized users will: (a) maintain all licenses, registrations, appointments, and continuing education required for your insurance activities and recruiting outreach; (b) use the Services in a professional manner and in compliance with all applicable laws and industry standards; (c) not misrepresent your identity, affiliation, or purpose when contacting any individual; and (d) ensure that any outreach content you send, including scripts, emails, and texts, is accurate and not deceptive or unfair.

6. Limitation of liability

To the maximum extent permitted by law, ProducerLens shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data, arising out of or related to your use of, or inability to use, the Services, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Services or these Terms shall not exceed the amount paid by you to ProducerLens during the three (3) months preceding the event giving rise to the claim.

You acknowledge that the Services provide access to public-record-derived licensing data and workflow tools, and that you remain solely responsible for: (a) your recruiting decisions and outreach practices, (b) verifying licensure status and eligibility as needed, and (c) complying with applicable laws, including telemarketing and privacy laws.

7. Warranty disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DATA, INCLUDING LICENSE STATUS, CONTACT AVAILABILITY, OR LEAD SCORES, WILL BE ACCURATE, COMPLETE, OR CURRENT AT ALL TIMES.

8. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Florida.

9. Contact us

If you have any questions regarding these Terms, please contact us at:

Email: hello@producerlens.com
Website: https://producerlens.pages.dev/